Help Center
Everything you need to set up Phaero and run a session.
Get started
Step-by-step setup for admins, remote operators and people on site.
Signing in and accounts
Invitations, signing in and resetting your password.
Stations and the box
What Online and Offline mean and what to check.
Running a session
Requesting, approval, working, ending and reconnecting.
Access and permissions
How admins control who can use each station.
Camera, microphone and privacy
When cameras and microphones are in use.
Troubleshooting
Black screen, no control, no video or voice.
Contact support
How to reach the Phaero team.